Pam Wold Administrative Operations Manager Fargo, ND

Pam lives in Moorhead, MN with her husband, Scott and their dog, Bubba Balu. Their daughter, son-inlaw and 2-month-old granddaughter live a few hours away in Shevlin, MN, and Pam enjoys spending as much time as possible with them. In the summer months, Pam enjoys gardening – both flowers and vegetables. She’s also an avid chef who loves to cook and bake.

Describe your career in crop insurance.

I applied for a position with Great American not truly knowing anything about crop insurance but quickly learned and just celebrated my 38th anniversary with the Crop division this March! Having started as an MPCI underwriter when we were just a 4-person office, I soon moved into helping with claims, accounting and MPCI agent appointments as well. In my current role, I work with MPCI and Crop hail accounting, agent and agency appointments, office bill payments and guiding employees to the correct person with HR needs. I am always willing to help where needed and am an integral part of the Fargo office.

Describe a memorable moment in your career in Crop Insurance.

When I started with the company, there was just one computer in the office and that was used only for checking email. A couple of years later, each employee was provided with a computer and at that time MPCI was fairly new. I recall we only had maybe 100 policies, but that quickly grew into thousands of policies. 

What advice would you give someone wanting to get into a career in crop insurance?

Crop insurance has been a very rewarding career and there is a lot to learn! Working for Great American has been a great experience, and I’m grateful for all the people I have gotten to know through the years.