News & Resources

USDA Highlights Customer Service Successes and IT Modernization at Impact Expo

31 Oct 2019

(Washington, D.C., October 31, 2019) – Today, the U.S. Department of Agriculture held the first ever Impact Expo with employees to celebrate the impact of its customer-focused IT modernization efforts. This event underlined the connection between modernization, customer experience, and USDA’s overall impact.

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Benefit to the Grower

What is GreatAg?

GreatAg® is Great American’s web-based, "real time" electronic processing system that allows agents to service and manage all aspects of crop insurance policies.

This system can also benefit the grower by providing 24-7 access to all the terms and conditions of their policies and the status of every claim they've filed. The grower can also monitor their account with Great American and premium payments can be made online.

Educational Opportunities

Training

We offer over 400 classes in multiple locations to fit your needs.

Great American provides our agents with a comprehensive training program. We provide the tools and resources necessary to stay current in the ever-changing Crop Insurance Industry. We also provide training based on specialty crops and products, as well as basic training for agents new to the Crop Insurance Industry.

Great American provides convenient online testing that allows agents to meet their federal testing requirement from the comfort of their homes or offices. All agent testing will be completed within Crop University. Contact your regional office representative to establish a User ID and password.

View our training calendar, register online, or take a test.